I believe that there are 4 key aspects to a way of being that enable us to make a true difference to people and the world around us – we need to CARE enough, we need to have deep CURIOSITY, we need to get to a place of CLARITY and we need to embrace the COURAGE that it takes to take the next step and do what it takes to help things go right.
I am an experienced learning and development leader, project manager, analyst, facilitator and coach and have worked across several industries, bringing a real breadth of experience, knowledge and expertise.
I started in the banking industry, moved into retail, and then into the world of research and consulting, which shaped the way for co-founding a consulting style business in 2006. I have spent the most recent 2 years using these skills within the NHS, a challenging and fantastically rewarding environment.
Five questions, five answers…
What has been your most pivotal moment in business?
Whilst I have a few, one that consistently comes back to me was the profound impact on me when I felt completely and unconditionally supported by my senior to be able to successfully deliver a role that was way beyond my comfort zone. Having the belief that someone sees and values you not only for what you have already proven, but for what is yet to come, is an enabler without comparison. Be that person who notices and values what others bring to the table.
If you could send a text to yourself the day you started out in business what would it say?
Know your purpose, be true to your purpose, weigh up your choices and decisions in light of your purpose, and build relationships first. Believe in yourself and the contribution you can make.
Who has been your biggest inspiration and why?
Nelson Mandela – he was purpose-driven, he cared, he was curious, he had the ability to listen deeply and be completely present in the moment, and he showed great courage in doing what it took to help things go right.
What book should all business owners read?
This is a challenge as I have so many books I could offer here. I have narrowed it down to 2.
- Start with Why, by Simon Sinek – this book helps more than any other to outline the importance of having clarity of WHY, the discipline of HOW and the consistency of WHAT, which serves as an anchor when you start and develop your business.
- The Business Model Canvas – provides a framework and structure for your business that is comprehensive and simple to use to guide your areas of focus
What is your favourite quote?
“The conversation is the relationship” – Susan Scott (Fierce Conversations)